Answers to keep
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Open Buildiario and select Create Company Account. Enter your business information, complete the email confirmation step, then sign in to your new organization. Buildiario should connect to its cloud automatically in the updated application.

No. Customer-ready Buildiario builds are intended to connect to the configured cloud automatically. If a screen asks for a Supabase project URL or publishable key, contact support and include your app version and operating system.

Buildiario offers a 14-day trial for eligible new organizations. Account creation and access are managed inside Buildiario. Subscription options and eligibility are shown through the product’s billing flow; do not enter payment information through an unofficial link.

Sign in as an authorized manager and go to Settings / Access Management. Select the appropriate role, enter the person’s email address and send an invitation. Role permissions determine which workspace they can open.

Check spam/junk folders, verify the email address and wait briefly. Return to the application and request confirmation or password recovery when offered. If the issue continues, contact Buildiario support without sharing passwords or access tokens.

Open Work Orders or Service Requests, choose New Request, select the building and apartment, describe the issue and choose its category. Assign it to an appropriate team member and follow the status through completion.

Open Inspections, select the relevant unit and inspection type, then complete room-by-room condition items. Add photos where permitted by property policy and save or export the report.

From Front Desk / Package Management, use the camera to scan the barcode on the physical package. Confirm the carrier, resident and apartment, then save the receipt. If scanning fails, improve lighting, focus and barcode alignment; use manual entry if available.

Yes, for appropriately authorized concierge accounts. Their workspace is designed for package intake, resident directory access, service request creation and daily activity.

A manager or authorized staff member invites a resident using the appropriate account and role. The resident follows the invitation and signs in to the resident-facing experience.

Yes. The inventory sections support quantities, categories, photos and related records. Export/report capabilities vary by module and version.

Open Reports or the specific Inspection / Work Order record, choose an available export option, then save or print the PDF. Confirm the company details and inspector fields before sharing.

No. The public website help assistant gives general product guidance. It does not read your resident database, authenticate into your organization, change billing or submit work orders. For account-specific support, use the contact form.

Include your Windows or Android version, the Buildiario version number, the page or action affected, and a description of the steps that led to the issue. Attach screenshots only through a secure approved support channel and remove resident data first.